Hi, I’m Tiffany Hopkins.
I have spent my career as the most technical person in a room of creatives and the most creative in a room of technical people. This ability to bridge intuition and analysis, ideas and implementation, numbers and stories, art and science, has led me to see the importance of closing the gap between technical performance and long-term impact in consumer products and services.
Then malaria, and the autoimmune conditions it left behind, forced me to redesign how I work. I learned to run on judgment and leverage instead of hours. It sent me deep into the study of connection: trauma-informed research, disability justice, liberatory design, mindfulness, the traditions of my forbears. What I confirmed, over and over, is that putting people, in fact the entire living world, at the center of the practice is what makes it work. That conviction isn't a preference; it is the last piece of the methodological puzzle that I experienced from the inside out.
I've been doing this work on behalf of large organizations for 20 years. I've been yearning to put down roots, operationally speaking. This summer, as I codify what I've learned as a consultant into a video and workbook series focusing on what it takes for a system, human or machine, to actually understand the people it's serving, I’m looking for a team to build this with over the next decade.
The red thread in my career isn’t a role or an industry, but a method. What I love to do is jump into new or complex territory, map out the terrain by talking to people, and create the playbook. It looks like instinct, but it takes meticulous documentation, rigorous analysis, orientation towards action, and dedication to excellent communication.
Want to keep reading? Learn more about my theory of Relational Intelligence